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Water Sector Policy Database (WSPD)

Policy Detail Information
Policy Name: RPMS Municipal Complience Assessment 2008-2009

Open Policy Document Open Policy Document
This document has been opened: 879 times to date.
Date Of Release: 30 Jun 2010
Date Of Expected Review:
Date Last Updated: 27 Jun 2011
Policy Type: Reports
Policy Level: National
Department: Department of Water Affairs: Water Services Policy and Strategy
Contact Name: Mbentse Bekubuhle / Ndlovu Siboniso
Phone Number: 012 336 7451 / 336 7391
Fax Number: 012 336 6560
Email: /
Directorate: Water Services Regulations
Contact Name: Leonardo Manus
Phone Number: (012) 336 6583
Fax Number: (012) 336 6679
Topics covered:
Programmes/ Projects Reports
Policy Precis:

The RPMS is a DWA initiative which is currently being rolled-out nationally. The system measures
Water Services Authorities on 11 key performance indicators (KPIs) (refer to Chapter 2) derived
from the Strategic Framework for Water Services (DWA 2003), and from the NWSRS. The
objectives of the system are as follows:
· To improve business practice with regard to water services delivery in local government
· To improve local government compliance with national standards and norms
· To improve the impact of DWA’s regulatory processes through ensuring that responses to noncompliance
are uniform and standardized across South Africa
· To ensure that the data collected from local government is verifiable, accurate and useful to
other processes, and will deliver a benefit to local government through strategic feedback on
problem areas

Section Summary

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